providerresourcecenter.com

Provider Resource Center

Integrated post-acute care management services provided by WellSky®

Zing is partnering with WellSky to deliver a fully integrated, post-acute care (PAC) episode management program, inclusive of skilled nursing facilities (SNF), inpatient rehabilitation facilities (IRF), long-term acute care hospitals (LTACH), and skilled home health (HH) services, facilitating high-quality, end-to-end post-acute care management.

WellSky now manages post-acute care facility authorizations and home health management for all Zing members

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WellSky PAC Advance provider portal

Use the provider portal to access WellSky’s utilization management system to:

  • Start an authorization
  • Review status of an existing authorization
  • Upload clinical documentation to an existing authorization
  • Submit a Notice of Medicare Non-Coverage (NOMNC) [Home health providers]

For providers not using the portal, new authorization requests, clinical documentation and NOMNC submissions can be sent via fax to the WellSky PAC Advance team:

Fax: (877) 673-8784

Program inquiries

Use the form below for non-urgent inquiries. Our team will respond within five business days. 

  • Training and enablement requests
  • Language assistance
  • General questions and program feedback