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Provider Resource Center: Skilled nursing facility

SNF authorization provided by WellSky®

Zing has contracted with WellSky to perform prior authorization for skilled nursing facility requests.

Note: The prior authorization request will originate from the acute care setting unless it is a community referral or concurrent review.

Provider portal

Please use the provider portal to register a new user, start an authorization, review authorization status, and submit support clinical documentation.

Contact us

Contact the WellSky PAC Advance clinical and support teams for assistance with authorizations, program inquiries and feedback, training requests, language assistance, and general questions.

Training

Register your team for a provider information session to learn about working with WellSky PAC Advance to support post-acute care management.​

Provider resources

Access our library of provider resources that will help you successfully navigate the WellSky PAC Advance program.

Documentation

Provider FAQ PDF

Find answers to frequently asked questions about WellSky PAC Advance.

Provider training schedule PDF

Access scheduling information about recurring (virtual) provider training sessions.

Pre-authorization requirements PDF

Review pre-authorization requirements, clinical guidelines, and scope of services provided by WellSky PAC Advance.

Quick reference guide: WellSky PAC Advance provider portal new user registration PDF

Learn how to register your username and organization information, submit a prior authorization, and more.

Quick reference guide: Submitting an initial authorization request PDF

Learn how to identify WellSky-managed patients and build an initial authorization request.

Forms

Post-acute care authorization form (SNF, LTACH, IRF) PDF

Use this form for PAC facility requests.

Post-acute care authorization form (home health) PDF

Use this form for home health requests.

Expedited request attestation form PDF

Use this form to request urgent review and determination for a prior authorization request.

Provider portal – new team submission template XLXS

Use this template to submit multiple new users for the WellSky PAC Advance provider portal.

Coming Soon

  • Provider scorecard (example)