providerresourcecenter.com

Provider Resource Center

Integrated post-acute care management services provided by tango and WellSky®

Wellcare is partnering with tango and WellSky to deliver a fully integrated, post-acute care (PAC) episode management program, inclusive of SNF, IRF, LTAC, and skilled home health services, facilitating high quality, end-to-end post-acute care management.

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Contact Us

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For assistance or information regarding skilled home health authorizations, program inquiries and feedback, training requests, language assistance, and general questions, please contact the tango team.

For all requests related to new or concurring skilled home health treatment authorizations for services as of July 1:

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WellSky PAC Advance provider portal 

Use the provider portal to access WellSky’s utilization management system to: 

  • Start an authorization
  • Review status of an existing authorization
  • Upload clinical documentation to an existing authorization

Fax

For providers not using the portal, new authorization requests, clinical documentation and NOMNC submissions can be sent via fax to the WellSky PAC Advance team:

Fax: (855) 592-2745

General program inquiries

For non-urgent inquiries, please call or complete the form below.

Phone: (855) 739-0742