Integrated post-acute care management services provided by tango and WellSky®
BlueCross BlueShield of Tennessee is working with tango and WellSky to manage post-acute care for BlueAdvantage (PPO)SM and BlueCare Plus Tennessee members.
For any other assistance or information regarding skilled home health authorizations, program inquiries and feedback, training requests, language assistance, and general questions, please contact BCBS TN at (888) 258-3864.
Phone
For any other assistance or information regarding post-acute facilities authorizations, program inquiries and feedback, training requests, language assistance, and general questions, please contact BCBS TN at (888) 258-3864.
Fax
For providers not using Availity, new authorization requests, clinical documentation, and NOMNC submissions can be sent via fax to the WellSky PAC Advance team:
Fax: (877) 673-8784
General program inquiries
For non-urgent inquiries, please complete the form below
We are also available for non-urgent inquiries via phone at (855) 739-0742.