providerresourcecenter.com

Provider Resource Center

Integrated post-acute care management services provided by tango and WellSky®

BlueCross BlueShield of Tennessee is working with tango and WellSky to manage post-acute care for BlueAdvantage (PPO)SM and BlueCare Plus Tennessee members.

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Contact Us

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For any other assistance or information regarding skilled home health authorizations, program inquiries and feedback, training requests, language assistance, and general questions, please contact BCBS TN at (888) 258-3864

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Phone

For any other assistance or information regarding post-acute facilities authorizations, program inquiries and feedback, training requests, language assistance, and general questions, please contact BCBS TN at (888) 258-3864.

Fax

For providers not using Availity, new authorization requests, clinical documentation, and NOMNC submissions can be sent via fax to the WellSky PAC Advance team:

Fax: (877) 673-8784

General program inquiries

For non-urgent inquiries, please complete the form below

We are also available for non-urgent inquiries via phone at (855) 739-0742.